Employees and volunteers who need to improve their basic functional IT skills (must be aged 19+ and living or working in Merseyside)  

• The need for employees to be able to use and exploit IT to its maximum effect is growing.
• 1 in 4 employers report inadequate employee IT user skills.
• ITQ can help staff do their job better: improving quality of output and decreasing time spent on solving problems.
• ITQ is unique because it can be tailored to each organisation’s or individual’s requirements—it doesn't involve learning skills that won’t be needed or used.
• ITQ can be assessed in the workplace minimising the time spent away from the office.
• Staff who are fully trained in using technology are more productive.
• Training is key to retaining and motivating staff.

• Learners are assessed against their job profile and skills gaps are identified.   
• A combination of units is chosen by the learner and employer so learners learn what they need for their job role.
• Through the core unit: Make Selective Use of IT, learners apply their skills to workplace situations.
• Training is put in place to cover skills gaps.  Learners are assessed on new skills when they feel ready.
• Other IT qualifications are mapped to the ITQ so learners can embed ECDL, CLAIT or other e-Quals as part of their ITQ without having to repeat work they’ve already done.

download the referral form